Wednesday, May 3, 2017

Some reasons why emailing your trip record might not be working

Occasionally we get technical support questions about a user's inability to send emails about the trip.

Here are some things to check.
1. Do you have email addresses specified for your participants? You can add them in the edit trip function. Or are you wanting to enter them when you compose the email? Either should work.
2. Do you use the Apple provided email app? Trip Splitter is dependent on that. You must have configured Email in the Settings app.

Here are some questions if is still not working:
1. Are you using the menu item My Trips/Email or are you trying to email from the Totals screen? Either should work.
2. Have you ever been able to email from Trip Splitter before or is this the first time?
3. What happens when you try to email via the My trips/email menu item?

Saturday, December 17, 2016

Transferring a Trip Splitter database from one iDevice to another

Your Trip Splitter data is stored in a database on your iPhone or iPad. Only the Trip Splitter app can access this database, but since release 3.0, you can manually get to the database via iTunes.  So you can now backup or transfer your Trip Splitter data if you desire.

Here are the steps for transferring the database. This is for iTunes running on a Mac, you'll have to make a few translations if you are running on a PC.

  1. Connect your iPhone (or iPad) to your computer running iTunes.
  2. Select that device from the devices listed in the left navigation panel, near the top. There may also be an icon above that for selecting the device.
  3. When your phone's information is shown in the main window, go to the Apps tab.
  4. Scroll down to the File Sharing section and select Trip Splitter in the list on the left (there should be a list of apps on the left).
  5. Go into the panel to the right that should now be called "Trip Splitter Documents" and there should be a folder called "SharedCoreDataStores" in the list. It should be the only thing in the list.
  6. Position the iTunes window so that a part of your desktop is showing and drag that "SharedCoreDataStores" folder out and drop it onto the desktop (this won't affect the copy on your phone)
  7. If you have a large database, a progress bar will show in the top-center panel of iTunes. 
  8. When the transfer is complete, the "SharedCoreDataStores" folder will hold all your trip records.
To transfer Trip Splitter data to a new iDevice:
  1. Connect your iPhone (or iPad) to your computer running iTunes.
  2. Make sure Trip Splitter is truly terminated.
  3. Select that phone from the devices listed.
  4. When your phone's information is shown in the main window, go to the Apps tab.
  5. Scroll down to the File Sharing section and select Trip Splitter in the list on the left (should be a list of apps on the left).
  6. Go into the panel to the right that should now be called "Trip Splitter Documents" and there should be a folder called "SharedCoreDataStores" in the list. 
  7. That folder will be the database that you are about to overwrite. You can't actually overwrite it though, so you have to delete it or change the name first.  Change the name if you think you might want to ever go back to that version of the database.
  8. Now, in Finder, find the backup "SharedCoreDataStores" folder.
  9. Drag this folder to the Trip Splitter Documents window in iTunes.
  10. Start up Trip Splitter and it should be using the restored database.

Thursday, March 3, 2016

Trip Splitter in the News

Trip Splitter was recently named one of the "20 best travel apps to download" by the Australian According to Webjet, 

"If you’re travelling with friends and want to make sure everyone’s splitting travel expenses, Trip Splitter is a great way to keep on top of who’s paid what. Letting users create a trip, add participants, mark off who’s paid for what and what’s still owing, avoid any nasty arguments about money and let Trip Splitter track your shared expenses and easily even up."

Saturday, October 31, 2015

Different currencies are easy in Trip Splitter!

Trip Splitter handles different currencies very efficiently. You just define a new currency for the first expense item of the new country, as you enter that country. And on that item's currency definition, you also specify "This and Future" so that new expenses will be defaulted in that currency. When you go to the next country, just do the same thing with the first expense in that country.

Here are the steps:
- Create a new expense item
- Enter the amount
- Touch the currency button just to the left of the amount
- When the currency view comes up touch in the upper left-hand corner to change the item currency
- With the spinner, select the new currency of this item
- Touch the conversion factor amount in the formula (the center number) and enter the new conversion factor.
- If you're going to have multiple expenses of the same new currency touch the "This and Future" button
- touch done

Be sure to not touch the trip currency button in the upper right hand corner. There should be no reason to change the trip currency. It is defaulted to the currency of your home country - where you bought your phone. But if you do change it, don't worry, no conversion factors are changed automatically. You can change it back at any time. The Trip Currency is used in communications about the trip. It is used to label the amounts that are owed for evening up. It is used in emails that summarize expenses.

A few notes:
If you need to enter a different currency in the middle of a series of expenses in the new country, you'll have to enter it as a This Item Only. And then when you go to enter another currency of the current country, you'll have to define that new currency factor again and set the This and Future up again. 

In Trip Splitter, each expense item with a currency conversion will have its own conversion factor. If you use the "This and Future" feature, all the items will have the same conversion factor, but they are still saved separately.  So it is important to get the conversion factor correct, especially if you are going to be charging expenses where your credit card company may use a conversion factor different than what you see at banks in the new countries.  If your credit card company uses a very different factor you may feel that you should change the factors in your trip record and that would mean editing all the items with that currency.

Here is a help video about creating expense items in Trip Splitter and it has a video on setting up currency conversions.

Monday, July 13, 2015

Trip Splitter - Options to increase speed by minimalizing entries

Trip Splitter has many short-cut options to increase data entry speed by minimalizing entries made.  Take advantage of these options and you may reduce the (already fast) Trip Splitter entry time which allows more time enjoying your trip.

Default Participants and Payer
Quite often many of trip expenses will involve the same people. And sometimes one person pays almost every time. If that is true for, set that configuration of splitters and payers as the default. When a new expense is created, the time of specifying the splitters and payer will be saved.
Settings, Options, Display, Set "Simple User Interface" to No.  This "No" setting creates a sliding button bar at the bottom of the Trip Splitter screen. Swipe to the left to view the trip participants. Touch each participant that is to be a default.  Touch the default payer one more time.
Quick Add Item Button
Rather than go to the Menu and touch Add Item to add an expense, just touch the + button.
The quick add item button (+) is new in Trip Splitter 3.0.9.
Quick Expense Type Selection
Set "Simple User Interface" to No, and a item type button bar will be displayed at the bottom of the main item list. Touching a type icon will create a new expense item of that type, thus eliminating the need to touch the expense type icon.
Set simple User Interface to No. 

Default Participants and Payer Plus Quick Expense Type Selection
By setting the default participants and payer plus using the quick expense type selection, creating a new expense item is shortened to entering the amount and touching Done. Of course, the optional memo, payment method and photos may also be added.
Set simple User Interface to No and use Quick Expense Type Selection.

Allow access to iPhone Location Services
As an item description is entered, a list of business names near your location will be displayed.
iPhone Settings, Privacy, Location Services, set to On for Trip Splitter.
Use Current Users on Create
If your travel companions are always the same, this option is for you. When a new trip is created, the participants from the previous trip will be automatically included.

Be careful though, because the users are "linked" across the trips so that if you change a name, email address or photo, that change will be made to all the trips created with that user.
Settings, Options, Set Use Current Users on Create to Yes.

New user interface Trip Splitter 3.0.9 - Faster and simpler

Wednesday, April 29, 2015

What's new in the 3.0.9 release?

Some really great enhancements are now available in Trip Splitter 3.0.9.  This version was released to the iTunes store on June 30, 2015. The most exciting enhancements are improvements to the user interface.

Improved User Interface - Trip Splitter 3.0.9 will guide the user through new trip or item entries. For example, to add an expense to a trip, simply press the prominent new "+" button. An amount field will appear. As the amount is entered, "Select Who Paid" and then "Select Who Split" prompts will be present. As these are selected, the Item Type will pop up, followed by Item Name. We've done away with the More/Less approach and now have just a scrollable screen to show all the data about an expense. Less important data is still positioned at the end. And we've made scrolling safer by depicting the date/time as a button so you can't accidentally change the date of an expense with a scrolling gesture.

Additionally, most screens now also work in landscape orientation.

The main menu button has been moved to a more standard position at the left of the top bar. Photos of users/splitters are now fully integrated into the payers and splitters specification process.

And the larger screen sizes of the iPhone 6 and 6 Plus are taken advantage of.

Other enhancements include:
  • Item payment type (cash, credit card, etc) defaults to what you used on the previous item.
  • Splitter’s full name, in addition to button name, included in financial emails.
  • Setting added (Settings/Display) for a “Simpler User Interface”. For now, the only thing affected is the buttons bar at the bottom of the main view.
  • Totals/Even up Screen is only brought up from the menu now (not from rotating the main view).
  • There is a floating “Done” button to finish from anywhere when scrolling in an item screen.
  • When editing individual amounts for uneven splits, once a person’s amount has been specified, the background is turned green to indicate that it cannot be changed until the whole set of usage amounts are reset.
  • Moved the Even/Uneven split toggle button up to the Payers split area.
  • Better layout and sizing of screens on the iPad.
  • Performance improvements in scrolling the main list and in bringing up the item editing screen.
  • Pointed to Trip Splitter Blog and Journ Blog from Settings/Help in all splitters.

Trip Splitter 3.0.9 is expected to be released in the next month. We cannot wait to share this new and improved version with you!